1. HOW TO ARRANGE AN ORDER?
You can buy the outfit you like through your by sending your request from our form or calling +380502218261 (Viber), +97455143672 (WhatsApp, Viber). The manager accepts the order and answers all your questions. Calling us you will get a complete information about the products you like.
2. ORDER CONFIRMATION
You will receive an order confirmation email a few minutes after you place your order. Please check your junk or spam folders if it does not appear in your inbox.
Please review the order confirmation and contact us if you see any errors.
• We currently accept payment by Visa and MasterCard. If you don’t use any of these options, please contact our customer service.
• for Ukrainians Privat 24 payment method is also available. All prices are in $USD.
3. HOW THE DELIVERY IS ORGANIZED?
We work with several delivery services: • If you are abroad, you can use the services of international mail. We will find you the most convenient delivery service, depending on your country (DHL, EMS, Aramex, FedEx). • If you are in Ukraine, the delivery is carried out by “Nova poshta” express delivery. Delivery time is 3-5 days. The service is paid extra by the Client.
FREE worldwide shipping for orders over $5000
>>PLEASE NOTE: customers pay for any custom charges, duties or taxes charged to them by their country<<
Returns are welcome within 14 calendar days from the date of the receipt of the dress. Dress is refundable with the full dress cost compensation, but without the shipping cost and payment commission. The item must be unworn/unused and in sellable condition. This also includes smells (we WILL NOT accept a return on a dress if it has a strong odour, for example cigarette odours) Custom-made dress and/or with the design changes of the model and/or color, on client’s request, is not refundable (but if you unhappy with the product or our work in this case, please let me know anyway).
>>PLEASE NOTE that the colors may appear differently according to your computer screen